FAQs

Can you make mats for my vehicle?

We have over a database of over 1200 models. All the models listed on our website are available. Fitting and Quality of the mats is guaranteed by our company since we use laser-measured CAD files of cars to make these floor mats.

How do I change or cancel or my order?

You can contact us at support@dreamcarz1.org for any changes or cancelation of your order.

Do you ship to my country?

Yes, we offer worldwide shipping on all our products. Using trusted couriers, DreamCarz1 offer door to door delivery for most countries.

Are the mats washable?

Our mats are completely waterproof and washable.

How often should I clean them?

We usually recommend cleaning them once every 2 weeks to keep the mats in optimal condition.

Do you guys offer any warranty?

All our mats come with a minimum 1 Year Replacement Warranty. Any damage sustained due to regular wear and tear is covered under this warranty.

What if the mats don't fit or are damaged during transit?

We offer a 30 days replacement or refund policy to protect your purchase. If you have any issues with your delivery, car mats or quality, please contact us at support@dreamcarz1.org and we will send you a free replacement to rectify your issue.